| Installation
& Setup |
Overview for IT Support / System Administrator
- Each workstation requires a licence key in order to use the program;
- Matters are contained in the database file > ConveyCalc4.MDB;
- The database files > “ConveyCalc4.MDB”, “ConveyCalc4.BAK” (periodic automatic backup) and “System.MDW” must always be in the same “..\LegalPax Calculator” folder (whether on the workstation or on a server);
- To ascertain which database the program files are using <Click here>
- Depending on how the program was installed, there may be a blank database (126kb in size) in the "..\LegalPax Calculator" folder of a workstation. We recommend you delete blank databases. If you are in any doubt as to whether the database is blank, rename it and check whether users can still acccess their matters. If so, the database can be safely deleted.
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Activating the calculator / Licence Key
Activation requires the completion of a "licence key". Without the licence key, the calculator will run in demonstation mode and no more than 4 matters can be entered. Each licence key is unique to the computer on which the calculator is installed. The licence key is provided at the time of purchase.
If the calculator is to be moved to a different computer, a new licence key will be required (see Moving the calculator to another computer).
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Moving the calculator to another computer
The program cannot be COPIED to another computer. It must be INSTALLED and for that you will require the installation program (ie installation CD or email) we provided at the time of purchase. We regret we do not provide replacements of versions older than the current version.
Install the program on the new computer, and then email us at legalpax@leap.com.au with the following -
- Your firm name and address
- Version of calculator
- Old computer's serial number and licence key (available from the Help menu > Licence Key)
- New computer's serial number (as shown when you first start the program after installation)
- Confirmation that the total number of users installed will not exceed the number licensed (emails which do not contain this confirmation will not be actioned)
When you have received the new licence key -
- If you have a 1 user licence, make a backup copy of the "ConveyCalc4.MDB" file located in the "..\LegalPax Calculator" folder) on the old computer;
- If you have a multi-user licence, make a backup copy of the "ConveyCalc4.MDB" file located in the shared "..\LegalPax Calculator" folder (for more information see Where does the program store the matters);
- Copy that "ConveyCalc4.MDB" file to the new computer, replacing the existing file when prompted;
- Uninstall the LegalPax Setlement Calculator from the old computer (All Programs > LegalPax Settlement Calculator > Uninstall);
- Delete the "..\LegalPax Calculator" folder on the old computer.
IMPORTANT INFORMATION: "ConveyCalc4.MDB" is the file which contains all your matters. If you have more than one copy of this file, keep a copy of all. The file which contains your matters will have a recent date and be larger than 126kb in size. If you have any difficulty, please refer this help information to your IT support.
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Moving the database to a server
This is usually done to allow for easy backup or in the case of multiple users, to be able to share the database (ie access each others matters).
1. Create a “\LegalPax Calculator” folder on the server;
2. Move the “ConveyCalc4.MDB”, “ConveyCalc4.BAK”, and “system.mdw” files to the new folder on the server;
3. Start LegalPax Calculator;
4. Users will be prompted to "Establish connection to database" > browse to the "ConveyCalc4.MDB" file on the server and click OK;
Click on the Help menu > Setup Info > “Database Path=” to verify the new path to the "\LegalPax Calculator" folder on the server (ie the new location). |
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Adding another user
Each user requires a licence and a licence key. To add a new user, please complete and forward the Order Form above.
BEFORE sending the Order Form, please ensure that you have the installation CD or installation email we sent you when you first purchased this version. If you do not have the installation files, you will be not be able to add a new user. |
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Replacements
We regret we are unable to provide replacements. You can however upgrade to the current version. |
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Backups
Data loss can occur for any number of reasons. We recommend that you -
- Keep the original program CD or upgrade email in a safe place so the program can be reinstalled; and
- Make regular backups of the "..\LegalPax Calculator" folder
Please Note: Your data is stored in the file > "ConveyCalc4.MDB" - make regular backups of that file. |
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What versions can be upgraded
Versions 4 and 5 can be upgraded. (Version 3 cannot be upgraded.)
Please note that email installation instructions only are provided when you purchase an upgrade. |
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Installing calculator under
Microsoft Vista
Under
Windows Vista, install actions that require administrative privileges can
be blocked.
To install, you may need to turn off the User Access Control (UAC) within
Vista
(Control Panel >
User Accounts > Turn User Account Control On or Off > ….) and restart
the computer. Note: You should NOT make any changes to your computer unless authorised by your system administrator or IT support.
The
workstation software should be installed to "C:\LegalPax Calculator". Do NOT install
off the "\Program Files" folder as you will have limited
read/write access. You must have read/write access to the "C:\LegalPax Calculator" folder.
Once installed, ensure that the
appropriate run access is given to ALL the LegalPax Calculator executables (located
in the "C:\LegalPax Calculator " folder.
Ensure they are in the Exception List in any anti-virus software.
Vista has numerous security
features. You will require Vista qualified technical
support personnel. |
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Installing calculator under
Windows 7
We do not provide support for the LegalPax Settlement Calulator under Windows 7. The Calculator is an XP compatible program. Whilst the program has been tested with Windows 7 as at January 2011, Microsoft may withdraw support for XP program features at any time. The program also uses third party objects which may not continue to be supported. If you do install the program under Windows 7, you should be aware of the following -
- You must have Windows 7 Professional version installed
- The program must be installed as an XP compatible program (consult your Windows documentation for further information)
- Ensure you have the necessary permissions to run the program
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Installing in a Terminal Server environment
Question
The program can be installed on a Terminal Server provided you have purchased a Site Licence.
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"Corrupt
installation detected" message
Details
The security on some
networks is set up to restrict the running of Setup.EXE
files on desktop PCs unless you log on with administrator access
rights. If your access is restricted, you may receive a
"Corrupt Installation detected" message.
Solution
Log in with administrator rights and try
installing again. |
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Where does the program store the matters
Your data is stored in the file > "ConveyCalc4.MDB" which should be located in the "..\LegalPax Calculator" folder. That file should be backed up regularly.
Version 5 users only: To ascertain the location of the database file, from the Help menu, select > Set Info > Database Path =
Version 4 users only: To ascertain the location of the database file, open the "LegalPax.ini" file in the \Windows folder via Notepad. The database path is shown beside LegalPaxCalcPath = Do NOT make any changes to this file. |
| Troubleshooting |
"Reinstall LegalPax. Ensure correct paths are selected." message when starting
Details
The
database has been moved. The "system.mdw" file must reside in the SAME folder as the database (ie "ConveyCalc4.MDB")
Solution
Move the "system.mdw" file to the folder which contains the database (ie "ConveyCalc4.MDB" file)
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Wrong registration fee for release mortgage
The release fee should be updated manually in the program and will apply for all new matters entered.
Solution
- Click on the "Calculators" menu
- Select "Land Tax Rates & Fees"
- Enter new registration fee
- Save > Close
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Restoring the database
Details
The database used by the program is called "ConveyCalc4.MDB". Regular backups should be made of this data file so that if the database fails, it can be restored from recent backup.
No backup available to restore?
Periodic backups are made of the database. Where there is no available recent backup of the "ConveyCalc4.MDB" file, the ".BAK" file can be restored by renaming the extension from ".BAK" TO ".MDB" however it will not contain any matters which have been entered since the file date of the ".BAK" file. Check you have access to your matters - then MAKE A BACKUP. |
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Wrong number of days being completed in the
adjustments
Details
You may have your date format set to the
American style (M/d/yyy) in Windows rather than the Australian style (d/MM/yyyy) required for
calculations.
Solution
Windows 2003/XP: Go to Windows "Control Panel"
> "Regional and Language Options (Regional Settings)" >
select "English (Australian)" as language > ensure short date
style is set to
"d/MM/yyyy"> OK
Windows 7: Go to Windows "Control Panel"
> "Clock, Language and Region" >"Change the date, time or number format"
> select "English (Australian)"under Format > ensure short date
style is set to
"d/MM/yyyy > Apply > OK.
Note: You may need to restart your
computer for the change to take effect. |
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Format
(ie appearance) of Settlement Statement
The formatting and layout of the Settlement Statement
are generated directly by the program and are fixed. You can change the formatting (font, etc.) if you open the printout in Word after saving.
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Settlement Statement not printing correctly
Details
Printing is not a function of the program.
Printing documents is under the direct
control of the Windows Print Manager and your printer
settings.
Solution
Check that the -
Consult your printer reference manual or IT
support. |
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"Security warning - "The publisher could not be verified. Are you sure you want to run this software?"
- Click "Run"
- Contact your system administrator and ensure you have sufficient user rights to run the program (eg Run as Administrator)
- If problem persists, go to Solution 2
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Matters have disappeared (1 user licence)
Details
When you drop down the Matter No. box, there are no matters to select (except for "Sample").
Solution
You have made changes to your installation and are now connected to a blank database (ie the database first supplied with the program - file size 126kb).
- Restore your last backup of the "ConveyCalc4.MDB" file* (ie from when you were last able to access your matters).
- If you don't have a backup and the "ConveyCalc4.BAK" file* is larger than 126kb, rename it to "ConveyCalc4.MDB";
- If you still can't see your matters, they will not be recoverable and you will have to re-enter as required
(*Usually located in C:\LegalPax Calculator" folder) |
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Matters have disappeared (multi-user licence)
Details
When you drop down the Matter No. box, there are no matters to select (except for "Sample").
Solution
You have made changes to your installation and are now connected to a blank database (ie the database first supplied with the program - file size 126kb).
Step 1
Search your network and locate the file "ConveyCalc4.MDB" with a recent date and a file size larger than 126kb.
Step 2
- Version 5 users >
- Start the Calculator > click on Help > Setup Info and write down the path beside "Database="
- Close the Calculator
- Navigate to the folder you wrote down;
- Version 4 users >
- Navigate to file "ConveyCalc4MDB" which is 126kb in size (ie the blank database)
- Rename the file "ConveyCalc4.MDB" in that folder by placing ! in front of the file name;
- Start the Calculator;
- At "Establish connection to database" screen, browse to the "ConveyCalc4.MDB" file you located in Step 1 and click "Open"
- When you have checked that you can now access all your matters, delete the file you placed the ! in front of.
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Error: Database field not found
Details
Occurs when selecting matter (when program version has been upgraded).
Solution
Navigate to the "..\LegalPax Calculator" folder which contains the database (ie " ConveyCalc4.MDB") and run the file "Calculator Update (Version 6).exe".
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Error 53: File not found
Details
Occurs when opening the Help file on computers with Microsoft Vista or Windows 7.
Solution
Microsoft stopped including the 32-bit Help file viewer in Windows releases beginning with Windows Vista and Windows Server 2008. To support customers who still rely on legacy .hlp files, the Microsoft Download Center provides WinHlp32.exe downloads for Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2. For more information, please visit the Microsoft website > http://support.microsoft.com/kb/917607
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Error 429: Cannot find ActiveX component
Details
Occurs when clicking on File > Print Preview. This can occur if the computer has QuickBooks installed.
Solution
Copy all "TX*" files from the "C:\LegalPax Calculator " folder to the "\Windows\System32" folder replacing older versions if prompted.
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Error 545: Unable to bind to field: 'SurchargePer1000'
Details
Occurs on startup (when program version has been upgraded).
Solution
Navigate to the "..\LegalPax Calculator" folder which contains the database (ie " ConveyCalc4.MDB") and run the file "Calculator Update (Version 5).exe".
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Error 3024: Cannot locate database
Details
Occurs on startup. When you start the Calculator, the
first thing it does is connect to its database.
You will receive a "Cannot locate
database!" message if -
- The database is stored on another computer and your network connection is down; OR
- The Calculator database has been moved
or deleted from its original location.
Solution
- Check your network access;
- Restore the "ConveyCalc4.MDB file to its original location (ie the "..\LegalPax Calculator" folder)
- Contact your system administrator / IT support
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Error 3051: Cannot locate database
Details
Occurs on startup.
Solution
-
Contact your system administrator / IT support
- The "..\LegalPax Calculator" and "\Windows" folders must both have READ/WRITE access; AND
- The properties of the "ConveyCalc4.MDB" file must NOT be set to Read Only
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"File WNDTLS32.DLL not found"
Details
Possibly too many applications running at the same time or insufficient RAM (memory) in computer.
Solution
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